Monday, July 21, 2008

Metro residents’ preferred sources for information

In Fall, 2007, K-State Research and Extension’s communications staff interviewed approximately 250 residents in five metro Kansas counties to learn more about how they prefer to get information, among other marketing questions.

The focus groups – held in Sedgwick, Shawnee, Douglas, Wyandotte and Johnson counties – indicated three sources of information important to metro residents:
1) Web sites;
2) Friends and family;
3) Local businesses, professionals, or community resources.

The results are similar to those found in a summer, 2007 telephone survey conducted for K-State Research and Extension in which metro residents said they prefer the Internet, radio, direct phone access with experts, and displays in public places for receiving information.

Taken together, the responses indicate the importance of face-to-face contact; trust in someone you know; and placing information in areas where metro residents live, work and play.

For more information or specific questions, post a comment or contact Pat Melgares, 785-532-1160, melgares@ksu.edu
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Monday, July 14, 2008

Research findings: interests and involvement

In a telephone survey conducted for K-State Research and Extension in Summer 2007, 70-percent of Kansans said they were “very interested” in health and nutrition issues; and 68 percent said they were “very interested” in environmental preservation issues. About 80 percent said they were “very” or “somewhat” interested in not only those two topics, but also community development; home and family; lawn and gardening; and youth development.

The same survey showed that the highest number of Kansans are “very” or “somewhat” involved in health and nutrition (81 percent) and home and family (78 percent) activities. In order, the same group said they were also involved the following:
- lawn and gardening (69 percent);
- youth development (56 percent);
- environmental preservation (55 percent);
- community development (54 percent);
- agriculture (35 percent); and
- 4-H (21 percent).

The results indicate strong opportunities for K-State Research and Extension to reach Kansans who have interest in areas beyond their direct involvement. One approach may be to make sure that participants in a program also receive information about all of the programs offered at the local office.

For more information, contact Pat Melgares, 785-532-1160, melgares@ksu.edu
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Monday, July 7, 2008

Metro Residents Areas of Interest, Means of Communication

In a statewide telephone survey conducted in summer, 2007 for K-State Research and Extension, we wanted to find out what type of information metro audiences were wanting. Of those who indicated they lived in "urban" or "suburban" areas, two-thirds or more said they were "very interested" in the following types of information:
-Environmental Preservation
-Health and Nutrition
-Home and Family
-Youth Development

How does that compare to all current users?

Metro residents are less interested in community development, and lawn and garden; and more interested in home and family issues. There seems to be similar interest among both groups in the areas of environmental preservation, farming/ranching/agribusiness, health and nutrition, and youth development.

We also wanted to know how metro residents wanted to receive information. According to this research, more than three-fourths of metro residents indicated the following communication methods were "effective" or "very effective":
-Internet
-Radio
-Direct phone access with specialists
-Displays in public places

Further focus groups confirmed this, finding metro audiences´ three top sources of information are the following:
-Internet/Web sites
-Radio
-Local businesses/ professionals/ community resources (including public library)

This differs from our current users, in that current users say they prefer newspapers, television, brochures/reports, presentations/seminars, telephone, public places, and newsletters.

These results - and how they differ from our current users - are something to keep in mind as you are developing programs and materials to attract new clients in metro areas.
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Tuesday, July 1, 2008

Web 2.0

Web 2.0

We asked Neal Wollenberg, information and education technology specialist, how he defined Web 2.0, and here is his response:

Oooooh baby, baby it’s a wild world wide web... 2.0.

Okay, maybe Cat Stevens wasn't thinking about Web 2.0 when he wrote the lyrics to Wild World, but in the IET unit we certainly are! Web 2.0 is one of the many techno buzzwords being used today by, well, just about everyone. In May, 2007, I attended a conference in San Francisco aptly titled “Web 2.0 Expo.”

During this expo, many of the participants were given t-shirts that had a printed graphic on the front that said, “Web 2.0 is ______________.” Out of the thousands attending the conference who proudly wore their Web 2.0 t-shirts, I saw two people who had actually filled in the blank.

I thought about this for the entire week of the conference, continually asking myself the question, “Why is everyone, myself included, purposely leaving their shirts blank?”

I came to two conclusions:
* The first was that no one really knows what Web 2.0 is;
* The second was that Web 2.0 is literally “everything” and therefore it is incredibly hard to define with one word.

So at this point in my rambling, you may be asking yourself, “What is Web 2.0 and how does it benefit me as an Extension Agent?” It's a great question and one that I'll try to briefly answer.

First of all, Web 2.0 as we know it is an evolving phenomenon. It truly is hard to define with one word, but it can be narrowed down to the following.

Web 2.0 is a trend in web design and development that provides
1) a second generation of web-based communities (blogs, wikis);
2) web services (RSS, Web Search and Atom feeds); and
3) applications (Content Management Systems, Workflow Management)

…that aim to facilitate creativity, collaboration and sharing between users. (I modified this definition from http://www.cpseo.com/glossary.html)

Personally, I think this is a pretty decent definition. The key word, though, is “users.” The World Wide Web was originally a network of static pages updated by a few people that pushed information at its users with relatively little interactivity. Web 2.0 technologies are
just the opposite, in that different applications, services and communities push to and pull from the user and allow the user to define what s/he wants to interact with.

A second question for Extension professional is, “How does it benefit me.” With Web 2.0 new technologies are emerging every day that take advantage of this interactivity. I'll limit this to one example, but hopefully it will be easy to see this concept applied to other areas in your field of work.

Consider that you may receive an e-mail with a question regarding average daily grain consumption on a Kansas dairy farm. To answer that question, you would need to gather information from as many dairy farmers in Kansas as possible. It may very well be a tedious task, or the information you gather may be a year or two or ten old.

However, what if there were a section of the K-State Research and Extension web site where dairy farmers could go in on a daily basis and record how much grain was being used on their farm, and that information was then immediately and automatically updated on the web site and broken down into any different number of combinations? The information you are needing to reply to the e-mail would be at your finger tips.

Take this a step further and add in an RSS feed that pushes the information out those who have requested it through the Web site. Then you have information that people need, generated and input by many people (rather than tediously gathered by a few) then automatically sent out to the people who need it. Web 2.0 gives us the capability to do this.

So, when we re-ask the question, “What is Web 2.0?” we realize that when we fill in that blank on the t-shirt we can use the word “Us.”
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