How to Efficiently Manage your E-Mail Inbox

To help you keep up with all the e-mail you receive in a day, here are a few tips to help you more efficiently manage your e-mail inbox:
* For e-mails you receive regularly that only contain information (and are not items to act on), use a filter to move those messages out of your inbox.
* Make sure your SPAM filter is turned on and up to date.
* Once you are done with an e-mail, move it out of your inbox or just delete it if you don´t need it. Don't worry about filing it properly; you can always use the search feature to find it later.
* Take time each day to look through your inbox, and act on e-mail that you can take care of quickly.
* For e-mails you send often, save a copy and reuse it as often as you can.
* Avoid sending e-mail to more recipients than are absolutely necessary. That will help keep their inboxes clean.
If you have any questions, or would like to learn more about how you can use e-mail more efficiently, call IET at 785-532-6270 or e-mail us at support@ksre.ksu.edu. Not only can we assist with computer problems, but we can help you use technology more effectively in your everyday routine.

--Russ Feldhausen russfeld@ksu.edu

How to Efficiently Manage your E-Mail Inbox

Postal Rates and Reproducing Course Materials

Postal rates - and subsequently the cost of mailing newsletters and other printed materials -- are increasing. But the U.S. Postal Service recently announced new guidelines for automating delivery of compatible bulk mail.

What it means for K-State Research and Extension is an opportunity to reduce mailing costs. Check with your local postmaster to learn what you can do when producing your printed materials to get the best mailing rate.

Here's another opportunity that some faculty on K-State's Manhattan campus already are taking advantage of. K-State Research and Extension's duplicating center is printing course materials that can then be sold through the distribution center directly to students.

If you've got an idea for taking advantage of this service, contact Greg LeValley at 785-532-1158 or glevalle@ksu.edu ; or Gina Nixon at 785-532-5804, or gnixon@ksu.edu .

--Greg LeValley

Postal Rates and Reproducing Course Materials

A Strategy for Your Website

A recent national study continues to show that American adults (ages 18 and older) use the Internet for information, and more than half of them are using wireless connections to do so.

The Pew Research Center reports that 74% of American adults use the Internet. Their research included interviews with 2,258 Americans (including Spanish-speaking Americans). The margin of error for this study was 2 percent.

Fifty-five percent of American adults connect wirelessly through laptops or handheld devices. And, 60% are using broadband connections at home.

Those findings underscore the ongoing need to keep Websites updated, and to maintain content that is brief and well-written.

If you don't already have a Web strategy for your office, consider drafting at least simple guidelines, including:
* Who determines and approves updates?* Who posts the updates, and how often?* How do you monitor and use new information from KSRE?* How do you determine when to link to external information?* What are the key messages your office communicates, and does the Web page reflect those?

See more communications tips at http://www.communications.ksu.edu/DesktopDefault.aspx?tabid=899 .

--Pat Melgares melgares@ksu.edu

A Strategy for Your Website

Tips for Changing Your Password

The start of a new year means it is time to change your eID password. You must change your eID password by February 10.

To be valid, your new password must meet certain criteria, available at https://eid.k-state.edu/eProfile/jsp/faq/password.jsp#required . Among the requirements, your password must
be 7 - 30 characters long;
contain 3 of 4 of the following: uppercase letters, lowercase letters, numbers, or special characters or symbols;
have at least 5 different characters;
not be based on any name, eID or known word.
A password can be a multi-word phrase; you can separate parts of the password with spaces.

To change your eID password, simply log on to the eID Web site, http://eid.k-state.edu , and enter your current eID and password. Then, click the "Change your eID password or password-reset options" link and set your new password.

Some additional tips:
After clicking the "Change password" button, make sure you see a message in green text stating your password was accepted.
Set a verification e-mail address and a secret question and answer.
Never write down your password or share it with anyone, for any reason.
If you have questions about this process, contact IET technical support at 785-532-6270, or support@ksre.ksu.edu . If you forget your eID password, or have problems changing your eID password, you can also call the K-State IT Helpdesk at 785-532-7722 or e-mail helpdesk@k-state.edu .

--Russ Feldhausen russfeld@ksu.edu

Tips for Changing Your Password

Color Printing Increases the Value of Your Message

Reaching your target audiences means you must provide products that will appeal to them. In print, it is clear that color printing makes a difference. Various research conducted with consumers indicates that color: increases retention by 78 percent, increases comprehension by 73 percent, increases brand comprehension by 80 percent, reduces search time by 80 percent.
K-State Research and Extension employees have an excellent opportunity to take advantage of color printing at affordable prices. The Department of Communications now offers full-color services at a cost of 40-cents or less per page (depending on quantity). Professional graphic design also is available at a fraction of what you would pay. Think creatively: Color can spice up your pre-prints, and print-on-demand projects. For more information, contact Greg LeValley at 785-532-1158 or glevalle@ksu.edu .

--Greg LeValley glevalle@ksu.edu

Color Printing Increases the Value of Your Message

Thinking About Your Call to Action

It's as simple as asking your client to take the next step.

Call to actions: We use them every day, especially when packaging our marketing and program information. We work hard to develop our messages and try to figure the best way to deliver them. If we don't provide our target audience with a next step to take: our messages may never cause change, increase understanding, gain support or even just get a response.

Calls to action can help us market the educational information from K-State Research and Extension and make our messages more persuasive. Anytime you decide to produce a marketing campaign or offer information, make a call to action available for the target audience. For example:

Call this phone number
Volunteer
Share your talents, wealth, or energy
Sign up to attend our program
Click here for more information
Subscribe to our RSS feed
Listen to our radio program
Join our Master Gardener program
Donate to our program
Add to cart
Print out our publication
Become a fan on Facebook
Participate in our focus group
Follow us on twitter
Subscribe to our newsletter

Use calls to action in your newspaper columns, websites, displays, radio programs, thank you notes, brochures, fact sheets, social media, and on cloth shopping bags, pencils, and electronic presentations.

In all cases, make sure our clients receive something of value by taking the next step and answering our call to action. It's up to you as K-State Research and Extension staff to make sure answering the call is worth their time.

--Elaine Edwards elainee@ksu.edu

Thinking About Your Call to Action

Social Media and You

At a recent meeting in Kansas City, a Virginia Tech professor reported that a farmer in his state told him that if a banker won't communicate by e-mail or text messaging, the farmer won't do business with him.

It's clear that technology and social media affect every industry. In the same talk, the Virginia Tech professor reported that:

• 1/3 of small businesses have a presence on Facebook;
• Social networking has quadrupled in 3 years - 8 percent to 35 percent;
• 75 percent of men age 18-40 spend most of their time in front of a computer, compared to 18 percent who spend most of their time in front of a TV;
• Social networking is now more popular then e-mail.

The implication for K-State Research and Extension is that various forms of social media allow us to

• add customers quickly,
• capitalize on word-of-mouth marketing,
• enhance customer service (you are there 24/7),
• speak directly to the consumer.

While it's helpful to be proficient in many areas of social media, it's more important that you are using the technology efficiently. Even if you connect with customers in just one way, make sure you know how to use it at a high level and are committed to keeping the information fresh.
Some things that apply to all forms of communication, including social media, are:

• Maintain current information;
• Use proper grammar;
• Be concise;
• Know your audience;
• Be accurate (know your facts).

For more communication and marketing tips, visit our blog at www.ksremarketingminute.blogspot.com.

-- Pat Melgares melgares@ksu.edu

Social Media and You